Document… Document… Document

Had a interesting phone call today… from an employee of that infamous chain/PBM…

Apparently this Pharmacist was written up for getting to work at 14 minutes past the hour… per the store’s video system…

Apparently this Pharmacist had the habit of  pocketing  the printouts(credentials)  that are generated when they login to the pharmacy system and when returning home… tosses these pieces of paper into pile   .. and this Pharmacist was able to produce the credentials from the particular day.. showing that the Pharmacist logged into their pharmacy computer system at 04 minutes past the hour.

What is not known at this time… if the time on the video system is “off” either intentionally or unintentionally… or there is some way that the date/time stamp on the “snap shot” from the video was altered .

Of course, we know that from all the fines this company has paid over the last few years… while admitting no wrong doing… they must be a “honest company”.. just settling all of these claims to avoid all the cost of legal costs and the resulting on going bad PR.

Of course, there are those “Legacy Pharmacists” that are filing age discrimination claims with EEOC and winning in court…

5 Responses

  1. BTW, does this video show the pharmacist entering the store? Also an employee can clock in at any register. If the video time stamp is off, then this is an issue for loss prevention. LP was in our store only a few weeks ago adjusting and fine tuning the cameras after a break in. This could be a big issue if there is a theft or a robbery. Fourteen minutes is a big gap. Sounds like a witch hunt.

  2. Anonymous is right. We often have customers waiting as we open the gate especially on weekends when customers are “surprised” that we open later. I have even been stopped in the parking lot or in the aisle.There may be a waiting voicemail. The time the credentials are printed does not necessarily indicate the time the pharmacist came in. There are several functions that can be performed without them. The real time can be obtained from the alarm company since the pharmacist cannot enter the pharmacy without deactivating the alarm. If I were this pharmacist, I would set my watch or check the time on my phone as I entered the department and then call the alarm company to be sure the times are the same.

  3. The point here is that pharmacist was able to show that he was at work before the time that he was accused of coming in. This is the importance of documentation. The time when you log-in to the computer system is not the time of reporting to work. In a retail setting you may be helping a customer in the aisle, at consultation, or ringing someone at the register. It is important for pharmacists to protect themselves by having documentation.

  4. I mean, if he’s logging into the system at 4 minutes past the hour, then he’s still late. And if he’s chronically 4 minutes late into the store, they’re probably justified in trying to find ways to fire him. This isn’t as extreme an example as that battery theft you posted yesterday, but it would still be a non-factor if the offended party would have just followed workplace policy.

  5. If you watch Investigation Discovery, the smallest things can be the biggest clues. Keep everything!

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