This showed up in my inbox today – self explanatory

Posted on September 11, 2025 by Pharmaciststeve

Hi Steve, just want to share if this may help someone else.

I just had a huge issue getting my script filled last month for my C-2. CVS pharmacist refused to fill for no reason, only the nature of the med. Been filling for the last 10+ yrs.I filed a formal complaint with the Corporate Compliance Ethics Division by phone. Took my statement, read it back for accuracy. The very next morning, I received an apology from pharmacy. Even though they filled it 6 days late, I wanted it investigated so doesn’t ever happen again. I also received a phone call from the Executive Office that my complaint was being investigated. 

I was given a Pass Key to log onto a website to track the progress of my complaint, send comments, upload documents. My provider received a call also. There’s more to the story, but shortened for you. 
They messed with the wrong person. Not my first rodeo dealing with this madness!!!  Here is the info if you ever need to share it. Happy to answer any question you may have about my experience. 

Here is the contact if you know anyone else who has an issue:

Phone: 877 287 2040

Web: https://secure.ethicspoint.com/domain/media/en/gui/22525/report.html

Filed under: General Problems

«

One Response

  1. LINDAC49, on September 11, 2025 at 3:29 pm said:

    I ran into problems with Rite Aid, not with refusing to fill but never having the medication. Problem was solved when I transferred to privately owned pharmacy. Glad to see someone had success dealing with the issues getting our pain meds.

    Reply

Leave a Reply

Discover more from PHARMACIST STEVE

Subscribe now to keep reading and get access to the full archive.

Continue reading