Prescription glitch nets $40K penalty for CVS in PA

http://theweekender.com/stories/Prescription-glitch-nets-40K-penalty,249432?t=f

From the article:

The consent agreement quotes Renfer’s letter: “Prescriptions for maintenance medications were inadvertently dispensed from the Wilkes-Barre Mail Order Pharmacy without refills remaining. In addition, some prescriptions were dispensed prior to standard drug utilization review.”

The Hanover Township facility employs about 600 people as pharmacists, pharmacy technicians and customer service representatives or in accounts receivable, inventory/material handling and clerical and management positions.

It would seem – from the article – that the BOP did not hold the PIC liable for the “computer glitch”.. I wonder how many of the 600 employed in this mail  order facility actually deal with the processing of prescriptions.

Personally, I would hate to be the PIC who is responsible for the legal operation of such a large facility and all those employees.

One Response

  1. Computer glitch? Nope! Poor programming. I have a technical degree in computer programming. Computers just don’t make ‘glitches’ like that again and again. It is in the programming. Software was probably not fully tested when installed.

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