This study was conducted by CVS… I guess the premise is that Pharmacists don’t have enough influence to get a pt to take their chronic pain medications.. of course the first two calls were by a ROBOT … so I guess they would bring in the “BIG GUNS” and have nurses call up pts and harass persuade the pts into being compliant with the medication for their chronic conditions. Of course, it would appear that even though there are 116 million chronic pain pts, that chronic condition was not considered that improved quality of life could not be improved by encouraging those pts to be more compliant with their medications. How can you improve medication compliance on a group of pts.. if your Pharmacists are “not comfortable” filling them ?
Hot Off the Press: Connections to Key Quality Publications
Hot Off the Press seeks to connect the reader to the most relevant and recent trials,
reviews and commentaries related to health care quality with a focus on medication‐ and
pharmacy‐related topics.
Topic: Primary Medication Nonadherence
o Citation: Fischer M, Jones J, Shrank W, et al. A randomized telephone intervention
trial to reduce primary medication nonadherence. Journal Of Managed Care &
Specialty Pharmacy. February 2015;21(2):124‐131.
o Description: Geisinger Health System conducted a prospective randomized
control trial of nurse‐directed telephonic intervention to reduce primary
medication nonadherence (PMN). Patients were included if they were started on
a new medication by their primary care physician for one of the following
conditions: hypertension, hyperlipidemia, asthma, or type 2 diabetes. A new
medication was defined as having no prior record of an order for that medication
or any medication in the same subclass in the previous year. All prescriptions were
electronically prescribed to CVS Pharmacies, and patients included in the study
had already received three phone call reminders from CVS to pick up their
medications (two automated, one live). The study found that when patients were
contacted by a nurse from their primary care team after repeated efforts from a
pharmacy were unsuccessful, there was no improvement in PMN.
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