I am a pharmacist writing this to spare you from suffering the same outcomes I have. This is a warning to not, under any circumstances, accept a position with cvs. It has ruined the lives of everyone I know that has worked for the company for any significant number of years. I don’t know any pharmacists in this company who have not had to take antidepressants or anti anxiety medications in addition to a slew of other medications for their generally ruined health. Now, to my horror, I have realized that is happening to me as well. I was once an athlete, and now find that my ability to maintain my health has been permanently stolen now that that my feet and knees are destroyed to the point that I can no longer run or even jog. I thought it wouldn’t happen to me. At least not this fast, but don’t underestimate the damage that forced standing for 10-14 hours per day will do to you. Of course, you wouldn’t have to stand all day if you weren’t forced to constantly be doing the jobs of three people. But you will, because the intentional business model of this company is to never provide enough staff. I want to emphasize this point, because it is the foundation of a hundred other problems you will have to endure as a result. You will be expected to work at a level 10 frenzy of stress and misery while trying to type prescriptions, fill prescriptions, verify prescriptions, all while you have anywhere from 1-10 calls simultaneously ringing, shipments to check in and put away, lines of customers up to 30 feet long, and the expectation to give vaccines. Do you think you could do this with 3 technicians? How about 2? No? How about 1? HOW ABOUT ZERO?

Regardless of the store’s prescription volume, you will always have half of the staff that the job requires.

The staffing shortage has been absolutely crippling for years, and we were completely dumbfounded to find out that now, during the busiest part of the year, staffing hours have again been cut. So here that means most stores have 1 to 2 technicians working when 5 are actually needed. As a result, quality of service and safety are almost non existent. How would you like (on top of having an already miserable life courtesy of your employer) to have your license suspended for a safety violation when it was really the fault of your employer who provided absolutely none of the logistics required to do your job correctly and safely? Don’t be surprised if it happens because

I can’t tell you how many stores have expired drugs on the shelves, misfills, incorrectly billed prescriptions, misfiled documents, controlled substance inventory errors, mistyped rx’s and so on. It is a daily occurrence.

And it is compounded by constant quitting. People are always quitting because it is so miserable, so you always have new and inexperienced people working, hence an even greater propensity for errors. And don’t think the state boards of pharmacy will do anything. We’ve tried. They sit firmly under the thumb of cvs. Anything they ever (extremely rarely) do is just for show and changes nothing. Most of the time they simply won’t respond.

Any pharmacy school that doesn’t caution their students about cvs is negligent. But because many of them are, I am speaking out to make sure you know that this company will ruin your physical and mental well being, your relationships, your career, your happiness, and your life.

Share this with everyone you know. Under no circumstances should any of you ever work for this company, and absolutely never financially support this company by having prescriptions filled there.

5 Responses

  1. Many years ago the head pharmacist at CVS was the only one who could sort my multiple insurers, docs, and get my meds filled on time- whether a call in from the doc filler in 20min to my regular meds ordered and filled 1st thing so zi could swing by on the way to work. ….but then her staff got cut back and she had less time. I no longer knew the techs as they kept changing. Rxs now took hours or thr next day to get filled. Then regulations got tighter and it took 3-5 phone calls (on hold 16 min each) + 1-2 visits to the store every month to get my regular Rxs
    Then CVS closed all its shopping center stores and the pharmacy patients from 3 stores merged to 1- *with NO increase in staff*!! We have to drive 15min instead of 1 mile. Instead of a usual 0-2 people in line, there is a constant line of 5+. After 3pm 15+ people. At 2pm when they close for lunch (which they should absolutely ensure staff has a lunch!) They have to close on customers who’ve already been in line for 20minutes And the customers reasonably upset are verbal about having to wait another 30+ minuties. Instead of staffing so customers can be helped and the pharmacy can stay open- CVS made it worse I moved most of my Rxs to an independent pharmacy. All of my family is now moving to the independent pharmacy. CVS is a disaster!!!

  2. I’m sorry to hear that, Steve. Walgreens and CVS were the first warning I received when I purchased my 1st computer
    back in 1995 and 96. I went onto a chronic pain support group then and I started receiving about 500 post a day and Walgreens and CVS came out to be the worse pharmacies to go to. I have since heard many of complaints about their actions.
    Please Be Aware!

  3. Enough said. Wow. I had no idea!

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