My “instincts” leads me in making decisions … I don’t need to call the doctor… I don’t needs any other facts ?
Remember all those soldiers under Hitler… their defense was ” I was just following orders”… they say that history repeats itself..
Filed under: General Problems
Plan and simple Walgreens sucks!! He should have filled her prescription. Walgreens is going to lose a lot of business therefore, they will go out of business. I can’t wait for the day!!!
Anonymous
I stand with RalPh. I have worked retail and have a pain mgmt backround from hospice and LTC/subacute rehab. I would have no problem dispensing a script for a chronic pain med patient who has been compliant on their PMPD, even occaisionally getting their script someplace else might be due to stock issues and an occasional dose increase is due to tolerance. Profiling isnt always accurate…I say you’re probably the type that would cold turkey cut off my 30 yo cousin who suffers from juvenile arthritis thinking shes just another junkie because shes too young for chronic pain and keep my best friend with MS from her high dose of nucyntha so she can remain active during the day and sleep at night because she hurts without even finding out about them. You know of the millions of scripts written for chronic pain, only 6% are ‘bad scripts for nefarious reasons’ that means 96% are for legit uses. No I’m not worried about ir because thats what experience is for.
Sad
I’m embarrassed to be in a profession with such arrogant colleagues. It’s like police who say they don’t have to do X; the point is, be courteous and be an advocate. You never hear a pharmacist calling a doctor, saying “you’re putting me in a tight spot worth your duplicate and inappropriate rxs.” Instead the doctor is blamed third hand and the patient is the one hurt. We pharmacists can document discussions with pt and prescriber, the fill it, and if that doctor keeps issuing problem rxs, then have discussion with patient.
You must not work in a retail pharmacy my fellow colleague. And way to throw your profession under the bus as well. There is in no way that Norco, tramadol, oxy and other pain meds should be the number one dispensed medications in a pharmacy. You think every third person is in pain and should be taking chronic high dose opioids? Go sit in a retail pharmacy and observe before you down talk the profession. At some point these doctors must be held responsible for getting these patients addicted to these medications
I do work retail, 600 scripts a day.
“At some point these doctors must be held responsible for getting these patients addicted to these medications”
THAT WAS MY POINT. Hold the doctors responsible, but don’t embargo and shame the patient. If you have issues with a doctor’s prescribing, it is your responsibility to call that prescriber and discuss, then document that discussion. If nothing changes, have a discussion with patient about why you feel you can no longer fill his/her prescriptions, and/or notify the medical board.
We are not God, we are not physicians. We have a say, but we don’t have to say no every time we feel oogy. We have a responsibility to our patients, including not blocking access to care. I don’t think doctors should start people on atenolol first for hypertension, but I don’t block filling it willy nilly.
Quit judging patients. Start calling physicians. I do so, and I tell them I’ve documented this discussion, e.g., about why you okay lost med refills three times a month for Sam Smith.
Same old story – so which is it? Pharmacist arrogantly stating you can call corporate all you want but no one – not even the CEO – can tell me how to do my job – I am a licensed professional. Then throwing the corporation under the bus, who can’t tell him how to do his job, that they have very strict policies, guidelines and checklist and I have to follow them. No one can tell him how to do his job but corporate is making him deny people of their legitimate pain medicines and he is sorry. Also, sorry – you will probably not get it over the weekend but come back and see me Monday if you don’t get it and I will call your doctor. I am certain the guidelines do say if questionable and during office hours to call the doctor – not wait until the office closes to tell the patient sorry it is the weekend. These pharmacist need to have serious pain inflicted on them on a Friday and told to wait until Monday for any pain relief. Not trying to be ugly but pain can be! So, if no one can tell him how to do his job, not even the CEO of the company he is working for, what is the point of throwing out policies, guidelines and checklist corporate has instilled and he has to comply by in order to fill legitimate scripts!
His snswer is the biggest bunch of BS I ever heard…absolutely ZERO. In customer service..I would have had both called when the daughter was therer since he was told the mother had been in the hospital. Yet another COP OUT EXCUSE!
I agree boilerrp, we are turning into a communist country!! No more land of the free home of the brave. We as American’s are loosing our freedom!!
Of course once a pharmacist is telling the truth on why they won’t fill a prescription they get all the bitching and complaining. No wonder why the other pharmacies lied about having the med, to avoid this mess.. You people just dont understand.
You are absolutely correct… they don’t understand why they have spent time in a doctor’s office…paid for a office visit… and now they may have to deal with escalating pain – because of no meds – along with the problems of withdrawal.. not because they are a addict…but…. because they are dependent on opiates.. They don’t understand why they are going to be home bound,, dealing with the sweats/chills, diarrhea, shivers, N&V and stomach cramps and maybe vomiting.. that’s all unless they have a hypertensive crisis and experience a paralyzing stroke or death.. Yep… they are clueless
this scares me to death i moved from a small town in northern wis. there was no problem getting my meds they were great people to work with an to say i had a normal life would b a lie but it was as close as i could hope for with my condition witch is crps i moved my family to fl. to have more time with my wife n kids now my time is spent in more pain mental and psyical i cant even have a dentist work on my teeth because there worried about the spread of this disease i have 2 options if i cant get the meds i need to move one is to have a pain pump installed in me with a huge chance of a spread of my condition an the other option isnt what i call an option what can we do to fight this