According to this study… Pharmacists are continuing to refill maintenance Rxs that have been discontinued by the pt’s physician…
This is a ‘limited” study… not looking at all discontinued orders and/or all medications.
In our efforts of trying to been more customer friendly, increase efficiency… could we be putting certain pts at risk?
Is hyper compliance better/worse than non-compliance?
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Filed under: General Problems
For the most part, I am against auto-fills. I have some patients where a relative comes to pick up their meds and the relative wants to be sure the patient is taking their meds correctly and so they ask us to do auto-refill. This might be one instance where it is useful. But, by and large, it does probably does pose a risk for the patient on meds that the physician has discontinued. Anway, where does a pharmacy get the idea of playing doc by ‘ordering’ refills for the patient? That is essentially what auto-fills are if they patient does not ask for it. And, it seems that some chains are not asking the patients. Where I work, we don’t push auto-fills, and actually discourage patients from doing it. Also, it causes us to fill a lot of rx’s that patients never pick up. I hate wasting my work! I wonder what other ‘brilliant’ idea these MBA’s at the chains corporate offices will think of us doing? After all, we are the ones doing the work. And, no one at the chains corporate offices seem to realize that all these extra things that they keep us doing takes our time and the techs time away from our core job of filling prescriptions, slows down the filling process, causes patients to have to wait longer for their meds, and some of them get mad and leave. But, some idiot with a MBA degree has thought of some ‘brilliant’ thing for us to do. I say we all go on strike!