Customer alleges she suffered seizures after Walgreens denied her prescription for narcotics they wrongfully sold to someone else
GRETNA – A Walgreens pharmacy is being sued by a woman who claims she suffered seizures after being denied a refill of her narcotic medication after someone else purchased it from the pharmacy without her permission or knowledge.
Susan Ferry filed suit against Walgreen Louisiana Co., doing business as Walgreens Health Initiatives Inc. and Walgreens Drug Store, and Summer Troxclair in the 24th Judicial District Court on March 6.
Ferry contends that on March 11, 2014 she visited a local Walgreens pharmacy to have a prescription filled for a narcotic medication, but was told it would not be ready to pick up until the following day. The plaintiff asserts that a third party overheard her conversation with the pharmacist, Troxclair, regarding the prescription who went to the pharmacy the following day pretending he was picking up the narcotic medication for Ferry, but instead keeping it for himself.
Ferry claims the pharmacy staff never requested photo identification from the person who purchased her medication making it impossible to determine who he was or if he was the proper person to receive the medication. The plaintiff alleges that after it was discovered someone else had purchased her medication the pharmacist at Walgreens refused to have it refilled and as a result of not getting her medication she suffered seizures.
The defendant is accused of negligence in dispensing medication, failing to comply with photo identification policy, failing to warn of a third party purchasing medication and vicarious liability.
An unspecified amount in damages is sought by the plaintiff.
Ferry is represented by attorneys Robert T. Garrity Jr. of Harahan and Peter M. Meisner of River Ridge.
The case has been assigned to Division E Judge John J. Molaison Jr.
Case no. 747-428.
Filed under: General Problems
Memo to pain patient. Look for another pharmacy where the proper procedures are followed
All pharmacies that I have visited just ask for your address. No photo id. I have had my wife and son pick up my prescriptions alot as most days I am in bed. I have often wondered what would happen if someone else went in and tried this as they are not private about asking your address or information. I am curious on how this will play out and if it will make it where I would be the only one able to pick up my prescriptions in the future. So many regs regarding what can be prescribed but not much monitoring on whos picking it up…
I’ll say it again. Look north to Ontario Canada. If an agent of a patient requests to pick up a prescription for a N or C product they MUST present photo ID which is recorded on a data base. I hope they sue the butt off Walgreens for this incident of permitting harm to come to someone
Very sad and could have been completely avoided if the so-called ‘Pharmacy’ would have followed the basic rules of practice as well as upholding the qualified doctor’s prescription and practice procedure, keeping in mind rule one of the Hippocratic Oath, “First, do no harm.” And above all, the Golden Rule, “Do unto others as you would have others do unto you.” I would not trust my life to any of these chain pharmacies as they have proven time and again over the past few years to be completely unethical and irresponsible. Maybe they should just stick to selling alcohol and cigarettes, that’s what put them on the map in the first place, besides the burgers n shakes. Practice medicine? Don’t make me laugh. A former Walgreen’s Rx and store customer for 22 straight years, no more–never again.
I believe that many suffer withdrawal symptoms from not receiving medication on a timely schedule. So much could be prevented by going back to the 90 days policy instead of this BS every 30 days.